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Financial Operations Manager

Location: Head Office, Teagasc, Oak Park, Carlow, R93 XE12
Administration
 Salary:  Admin Grade 5 with a Salary Scale of €77,528 to €96,617
Closing Date: 14/05/2024 12:00 PM
  Permanent Full Time

 

Job Description

Duration:
Permanent .  A panel may be formed from which future similar vacancies may be filled; such a panel will remain active for a maximum period of 12 months.

Background:

The Teagasc Finance Department comprises three teams reporting to the Head of Finance – the Financial Accounting team, the Management Accounting team and the Financial Operations team. 

The Financial Operations team operates as an internal shared services provider providing payroll (€145m p.a.), credit control, cash receipting, accounts payable (€85m p.a.), accounts receivable (€70m p.a.), and travel and subsistence expenses (€5m p.a.). The services are delivered by 19 Teagasc staff mostly based across two Teagasc locations in Carlow and Fermoy, and supported by an External Service Provider.

Teagasc is seeking to recruit a high calibre senior manager to the Financial Operations function with the leadership, customer service, passion and commitment required to lead the Financial Operations team and contribute to the development of the overall Teagasc Finance function. The person appointed will have managerial, technical, and functional finance shared services experience.

Basic Function:

The Financial Operations Manager is a crucial leadership role in the Finance Department requiring customer focus while operating in a fast paced, regulated environment with large transactional volumes. The appointee will be responsible for ensuring robust adherence to regulations, policies and procedures which ensure accountability and transparency over the spending of public funds.  They will build a culture of employee engagement and continuous improvement to ensure provision of a quality service.

 

Hybrid Working:

Applications under the Home Working and/or Remote Working polices of the Agile Working Programme may be considered for up to 2 days per week.

Diversity & Inclusion:

At all levels in Teagasc, we believe in growing and keeping alive an open, diverse and inclusive workplace which is respectful to all and nurtures different perspectives, for the benefit of all in the organisation. We are committed to the principles of 'Equal Opportunities, No Barriers, Active Inclusion'. We actively welcome applications from people from diverse backgrounds.

Job Objectives

Main Duties and Responsibilities:

  • Lead and develop a strong Financial Operations team whose responsibilities include:
    • Payroll (employees and pensioners),
    • Travel and subsistence expenses,
    • Credit control,
    • Invoicing,
    • Collections and cash management and
    • Accounts payable in adherence to Prompt Payment of Accounts Act, ensuring operational excellence;
  • Proactively manage and monitor activity in each area outlined above to drive accuracy and timeliness of all deliverables and report on key performance indicators (KPIs);
  • Implement and maintain exacting governance procedures and all appropriate risk management, internal controls and data protection measures within the Financial Operations functional areas; 
  • Ensure compliance with GDPR and Teagasc data protection policies;
  • Ensure delivery of customer service goals in compliance with Financial Operations service level agreements;
  • Identify opportunities to update, simplify and improve the efficiency and effectiveness of the end-to-end customer experience through technology and/or process solutions;
  • Accountable for continuous improvement and ensure staff training, documentation on process flows and standard operating procedures are kept current and reviewed by staff and stakeholders;
  • Lead the Financial Operations annual business planning and risk management processes and manage the implementation of the business plan to meet organisational goals and objectives;
  • Fully co-operate with the provisions made for ensuring the health, safety and welfare of themselves, fellow staff and non-Teagasc staff and co-operate with management in enabling Teagasc to comply with legal obligations.  This includes full compliance with the responsibilities outlined in the Safety Statement.
  • Assist Teagasc in meeting the commitments of the Quality Customer Service Charter and Action Plan.
  • Actively participate in the Performance Management Development System (PMDS) processes.
  • Carry out other duties as may be assigned from time to time.

* This Job Specification is intended as a guide to the general range of duties and responsibilities and is intended to be neither definitive nor restrictive. It will be reviewed from time to time with the post-holder.

Skills Requirement

Person Specification

 

Essential

Desirable

Qualifications / Experience
  • Candidates must have:
  • A Level 8 degree as recognised on the National Framework Qualifications (NFQ) in Business, Finance, Accountancy or a related discipline

And / Or

  • Membership of a recognised professional accountancy body
  • Significant operational management experience in accounting and statutory compliance
  • An in-depth knowledge and experience in managing high volumes of transactional processes and a demonstrable experience operating within a strong governance environment
  • A qualification in leadership, change management, project management, ICT or a related discipline

Skills/Knowledge
  • A deep understanding of accounting principles and their application
  • A thorough understanding of accounting controls and sub-ledger management
  • An in-depth knowledge of business and risk management
  • Demonstrated ability to form, lead and develop high-performing teams,
  • Ability to take ownership of and to automate and continuously improve processes,
  • In depth knowledge of Accounting IT systems
  • Knowledge of the Irish Tax System,
  • Strong orientation and commitment to meeting customer needs,
  • Engaging and consultative leadership and change management skills,
  • Understanding of the Public Sector, in particular, governance  procedures & regulations

 

Behavioural Competencies
  • An inspiring leader who engages others to achieve strong business results.
  • Strong strategic and operational decision making capacity with an ability to lead teams through organisational change.
  • Self-motivated, organised and methodical with strong attention to detail.
  • A positive, proactive, solutions-focused approach to work.
  • Ability to set clear standards and take a quality customer service approach to work.
  • Flexible with an ability to adapt to changing requirements / priorities.
  • A commitment to on-going personal and professional development.
  • A commitment to teamwork and collaborating with colleagues as per our Teagasc Together ethos

 

Note:  The ‘essential’ qualifications, knowledge, skills and behavioural competencies outlined above are ‘must-have’ which will be used in the selection process.

Note: Alternative location(s) may be considered solely at the discretion of Teagasc management

Interviews: It is intended to hold interviews for this post on Friday, 31st of May 2024.

 



 
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